Addresses

Royal Dutch Shell plc
Shell Centre
London SE1 7NA
United Kingdom

Registered in England and Wales
Company number 4366849
Registered with the Dutch Trade Register
under number 34179503

Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands

Royal Dutch Shell plc
PO Box 162
2501 AN The Hague
The Netherlands

+31 (0)70 377 4540

or

Shell Oil Company
Investor Relations
910 Louisiana Street, 4580B
Houston, TX 77002
USA

+1 713 241 1042

+1 713 241 0176

ir-europe@shell.com
ir-usa@shell.com
www.shell.com/investor

order@shell.com

+31 (0)888 800 844

Annual Report/20-F service for US residents

+1 888 301 0504

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex BN99 6DA
United Kingdom

0800 169 1679 (UK)
+44 (0) 121 415 7073

+44 (0) 1903 833168

For online information about your holding and to change the way you receive your company documents: www.shareview.co.uk

The Bank of New York Mellon
PO Box 358516
Pittsburgh, PA 15252-8516
USA

+1 888 737 2377 (USA)
+1 201 680 6825 (international)

shrrelations@bnymellon.com
www.bnymellon.com/shareowner